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America On Tap FAQ

Have a question about one of the events within the America On Tap Craft Beer Festival series? Take a look at the answers to our most asked questions below, and feel free to contact us if you don’t see an answer to your question listed. Thanks for your interest in America On Tap!


Q.

What is America On Tap Beer Festivals?

 

 

America On Tap is the foremost producer of premium beer festivals in the country, and the first and only nationally integrated entertainment series dedicated to showcasing specialty and craft breweries from around the globe.

 

Q.

What can I expect at an America On Tap Beer Festival?

 

 

You can expect to find an authentic beer experience complete with plenty of beer samples, live music, maybe a silent disco, various vendors and food for sale!

 

Q.

How do I find an America On Tap Beer Festival near me?

 

 

America On Tap is proud to present beer festivals from sea to shining sea. Find a beer festival near you by visiting our locations page.

 

Q.

How far in advance should I arrive for the festival?

 

 

You should arrive 30 minutes prior to the event to allow enough time for ID checks. Attendees are not required to stay for the entire duration of the event.

 

Q.

How do I buy tickets to a festival?

 

 

Please visit our locations page to find an event near you and buy tickets.

 

Q.

What is your refund policy?

 

 

All tickets are non-refundable, and are only valid on the specific event date you chose at the time of purchase. Tickets are date and time specific therefore if your ticket is not used on the specified date and time the entire value is forfeited. No refunds will be given to customers who miss an event date. You can however transfer your ticket to another individual.

 

Q.

Do prices increase on event day?

 

 

All events will have a price increase for tickets purchased at the gate on the date of the event. But if tickets are sold to capacity in advance, there will be no tickets available at the gate. Certain events may have early thd pricing with a price increase 1-3 months prior to the event. Early bird pricing will not be honored after the deadline specified on the specific event’s page.

 

Q.

Are discount codes available?

 

 

Discount codes may become available thanks to sponsors, holidays or other reasons determined by the America on Tap Team. There are no guarantees that discount codes will be offered on all events. When a discount code is offered, no full or partial refunds will be issued if a ticket purchaser does not use a discount code at purchase.

 

Q.

Can I transfer my ticket?

 

 

If a ticket was purchased for the wrong event date or location accidentally, your ticket may be transferred for the event in which your purchase was intended. Unless, the intended event is sold to capacity. Please contact info@americaontap.com for more details

 

Q.

Do I need to print my ticket and bring it to the festival?

 

 

You can either print your ticket or present the digital version of the ticket on your mobile device. We will not have a list of ticket purchaser names at the festival entry gate; therefore you must present a ticket to be granted admission to the festival.

 

Q.

How many samples do I receive with my ticket?

 

 

The number of samples at a given event will vary by State according to State law.

 

Q.

How big is the souvenir glass? Can I keep it?

 

 

The souvenir tasting glass is 5 oz. and you can keep it.

 

Q.

Do You Offer Discounted Designated Driver Tickets?

 

 

Yes, designated driver tickets are available for $10 and are sold at the door only. You still must be 21+ to purchase a designated driver ticket.

 

Q.

I lost my ticket printout; how do I print another one?

 

 

Please log back into the ticketing website where your ticket was purchased to reprint it.

 

Q.

I lost my ticket printout; can I get into the festival with my ID?

 

 

No you must either bring your physical printed ticket to the entry gate or on your mobile device. If you have lost your ticket, please visit the ticketing website where it was purchased to reprint a copy.

 

Q.

I purchased a ticket and can’t attend; can I get a refund?

 

 

All tickets are non-refundable, and are only valid on the specific event date you chose at the time of purchase. Tickets are date and time specific therefore if your ticket is not used on the specified date and time the entire value is forfeited. No refunds will be given to customers who miss an event date. You can however transfer your ticket to another individual.

 

Q.

Is re-entry to the festival permitted if I need to leave?

 

 

No re-entry is permitted except in extreme circumstances; event staff will make this determination.

 

Q.

Do I have to be 21 years of age to enter a festival?

 

 

Yes, all America On Tap events are strictly 21+.

 

Q.

I lost my ID; what other documentation is acceptable proof of age?

 

 

If you cannot locate your driver’s license, other forms of acceptable proof of age include your passport or other state issued ID.

 

Q.

Can I bring my young child to the festival?

 

 

Children are not allowed at the festival unless the event information page states differently.

 

Q.

What is the event cancellation policy?

 

 

All ticket purchasers will be alerted via the e-mail provided at the time of purchase when an event is cancelled or rescheduled. Cancelled events will be fully refunded. For rescheduled events, if you are unable to make the new date then a full refund will be entitled. All refunds for those unable to make the rescheduled date must be requested prior to the original event date.

 

Q.

When is last call?

 

 

Serving will stop 10 minutes prior to the event’s conclusion.

 

Q.

How can I get my brewery involved?

 

 

If you are a representative of a brewery or a distributor, please fill out this form to contact our events team.

 

Q.

Do you have ticket donations for charity?

 

 

Yes. We often donate tickets to local charities to help them raise funds. If you are interested in charity ticket donations, please see the charity page here.

 

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